Effective date: November 5, 2025
Last updated: November 5, 2025
This Privacy Policy explains how CDHouston Leadership Development (“CDHouston,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use our website, schedule a call, download resources, or otherwise interact with us (collectively, the “Services”).
Key Points: We collect the information you submit (like name, email, phone), plus basic analytics data. We use it to provide coaching services, schedule calls, send updates you request, improve the Site, and comply with law. We do not sell personal information. You can opt out of marketing anytime.
1. Information We Collect
Information You Provide: - Contact info: name, email, phone number, company, role, preferences. - Call scheduling details; messages sent through forms or email; testimonials; survey responses. - Payment‑related info (if applicable) processed by third‑party providers (e.g., Stripe). We do not store full payment card numbers.
Information Collected Automatically: - Device and usage data: IP address, browser type, pages visited, time on page, referring/exit pages, and similar. - Cookies, pixels, and similar technologies for analytics and site functionality (e.g., Google Analytics).
Information from Third Parties: - Scheduling and conferencing tools (e.g., Calendly, Zoom), CRM/email platforms, payment processors, and social media platforms may provide us limited info consistent with their policies and your settings.
2. How We Use Information
We use personal information to: - Provide, operate, and improve the Site and Services. - Schedule and conduct free strategy calls and coaching sessions. - Send transactional messages (confirmations, updates) and marketing communications (newsletters, offers) consistent with your preferences and applicable law. - Personalize content and measure performance (analytics). - Detect, prevent, and address security or technical issues; comply with legal obligations.
3. Legal Bases (If You Are in the EEA/UK)
Where applicable, our legal bases include consent, performance of a contract, legitimate interests (e.g., to secure and improve the Services), and compliance with legal obligations. You may withdraw consent at any time.
4. How We Share Information
We do not sell personal information. We may share information with: - Service providers who assist with hosting, analytics, email/CRM, scheduling, conferencing, payments, and marketing. They are bound to use data only for our instructions. - Business transfers (e.g., merger, acquisition) where data may be transferred as a business asset. - Legal and safety purposes (comply with law, protect rights, prevent fraud, or respond to lawful requests).
5. Cookies & Tracking
We use cookies/pixels to operate the Site and understand usage. You can manage cookies via your browser settings. Disabling cookies may affect functionality. Google provides an Analytics Opt‑out add‑on; see your browser’s extension store.
6. Marketing Choices
You may opt out of marketing emails by clicking “unsubscribe” in any message or contacting us at info@cdhouston.net. We may still send transactional or service messages.
7. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Criteria include the nature of the data, risk, and our legal/operational needs.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
9. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us to remove it.
10. Your Privacy Rights
Nevada Residents: We do not sell covered information as defined by NRS 603A. If this changes, we will provide a method to opt out of the sale of personal information per Nevada law.
California (CCPA/CPRA) (if applicable): You may have rights to access, delete, correct, and limit the use of certain information, and to opt out of certain sharing. We will not discriminate for exercising your rights. To submit a request, email privacy@cdhoustonleadership.com and verify your identity.
Other U.S. States: Depending on your state, similar rights may apply. Contact us to exercise them.
11. International Transfers
If you access the Services from outside the U.S., you understand your information may be processed in the United States, which may have different data protection laws than your jurisdiction.
12. Third-Party Links & Social Features
The Site may contain links or integrations to third‑party websites/services. We are not responsible for their privacy practices. Review their policies before providing any information.
13. Changes to this Privacy Policy
We may update this Policy from time to time. The “Effective Date” above indicates the most recent revision. Material changes will be posted on this page.
14. Contact Us
IQuestions or requests? Email privacy@cdhoustonleadership.com or write to us at the address listed above.
Cookie Notice (Summary):
We use cookies and similar technologies to run the Site and understand usage. You can control cookies via your browser. By using the Site, you consent to our use of cookies as described in this Policy.
Implementation Checklist (not part of the policies): - Replace placeholders for Entity Name, Address, Email/Phone, and Effective Date. - Add links in your footer: Terms of Use, Privacy Policy, Cookie Notice, and “Do Not Sell or Share My Info” (if ever applicable). - If using Google Analytics/Tag Manager, update your privacy statement with the exact tools in use. - If collecting SMS consent, add TCPA/CTIA language and opt‑out instructions (e.g., “Reply STOP to opt out”). - If you begin selling digital products or subscriptions, add a clear Refund/Cancel section or link to offer‑specific terms.
